Customer Service Support

 

Beach Riot is hiring Customer Service Support for our Headquarters in Newport Beach, CA.

 

RESPONSIBILITIES

• Process all returns for Beach Riot’s E-commerce channel
• QC product and sort into proper inventory channels
• Receive inventory in Beach Riot’s ERP system and issue credit memos for all returns
• Make sure credit memos match in Shopify
• Re-tag, re-package, and deliver inventory to our warehouse 3 to 5 times per week
• Check to make sure inventory is received properly into our 3PL and check for any variances
• Assist with customer service emails, phone calls, and chat
• Help ensure all web orders are shipping out in a timely fashion