Frequently asked questions
We’ve compiled a helpful list of general questions for quick answers. Not finding what you’re looking for? Feel free to contact us!
Yes we do! BeachRiot ships to most countries. Please visit our International Shipping policy for more details. If you don’t see your country at checkout, please contact us for more information here.
In observance of the Thanksgiving, Beach Riot will be closed on 11/28 and 11/29. All inquiries will be answered on our next business day on 12/3. Our warehouse will also be closed on these dates and resume shipping orders on December 3rd.
USPS Domestic (3-5 business days) – $6.99 or free on orders over $150
UPS 2nd Day (2 business days if placed before 9:00 AM PST) - $20 USD
UPS INTERNATIONAL Standard (6-15 business days) - $30 USD
Depending on the shipping method you chose, domestic orders within the U.S. take 2-5 business days to process at our warehouse and then 2-7 days for delivery. International orders arrive anywhere between 7 – 15 business days after processing. For orders placed with 2nd Day or Next Day Shipping, you must place your before 9:00 AM PST to ship out the same day. After 9:00AM PST, your order will ship out the following day.
Our warehouse is working to get your order out as quickly as possible. Please allow 3-5 business days for your order to ship. Orders placed after 9:00 AM PST will begin processing the following business day. If you do not receive a shipping confirmation within this time, please contact us.
All orders ship from sunny Southern California.
We offer returns within 14 days of receiving your order on full priced merchandise. Please follow the instructions on our returns page.
We understand that final sale purchases can be frustrating. However, please know that pricing on final sale items are below cost and discounting this low is highly unusual. Because of this, we need to be strict about not accepting any returns on product marked as final sale. We hope you can understand our position.
We will notify you by email once your return has been processed and your refund has been issued. Please allow up to 5-7 business days for the return to appear on your statement. If you have any questions about your return please contact us at returns@beachriot.com
Once orders are placed, we are unable to make any changes or cancelations. For assistance, you can contact our customer support team at info@beachriot.com.
It is best to treat swimwear like lingerie, which are maintained best if hand washed with a drop of mild soap in cold water. Lay flat to dry. Never wash your swimwear in the washer. Avoid getting oils and lotions as it can be destructive to your swimsuits. Due to the amount of chemicals in pools and jacuzzis, please wash your swimwear immediately after use.
