FAQ

'Taupe Spot Mask' Promotion Rules:
Offer valid starting 8/19/20 9AM PST, while supplies last or until promotion period has ended. Offer subject to change. Cannot be combined with any other offer (excluding shipping promotions). Beach Riot reserves the right to modify or cancel this promotion at any time without notice.
To be eligible for this promotion your cart must total $150+ and you MUST ADD the 'Taupe Spot Mask' to your cart prior to checking out. We are unable to honor the promotion if it is not added to your original order. 

 

Do you ship internationally? 
Yes we do! BeachRiot ships to most countries. Please visit our International Shipping policy for more details. If you don’t see your country at checkout, please contact us for more information here.

 

What are my shipping options?
USPS Domestic (2-5 business days) – FREE on domestic orders $100+
USPS Domestic (2-5 business days) - $7 USD
FEDEX 2nd Day (2 business days if placed before 9:30 AM PST) - $20 USD
FEDEX Overnight (Next day arrival if placed before 9:30 AM PST) - $30 USD
FEDEX INTERNATIONAL Standard  (6-15 business days) - $30 USD

 

How fast will I get my order?
Depending on the shipping method you chose, domestic orders within the U.S. typically arrive within 2 – 5 business days, once leaving the warehouse. International orders arrive anywhere between 7 – 15 business days. For orders placed with 2nd Day or Next Day Shipping, you must place your before 9:30 AM PST to ship out the same day. After 9:30AM PST, your order will ship out the following day.

 

When will my order ship?
Our warehouse is working to get your order out as quickly as possible. Please allow 2 business days for your order to ship. Orders placed after 11:00 AM PST will begin processing the following business day. If you do not receive a shipping confirmation within this time, please contact us.

 

Where will my order ship from?
All orders ship from sunny Southern California.

 

Can I exchange my order?
We do offer free exchanges on full priced merchandise. Please visit our returns page here for unwanted item(s) that qualify to exchange, return, or request a store credit. Sale items are final sale. 

 

How do I return item(s)?
We offer returns within 14 days of receiving your order on full priced merchandise. Please follow the instructions on our returns page.

 

Do you offer price adjustments?
We offer price adjustments on full prices merchandise within one week of purchase. We are not able to offer price adjustments on any sale merchandise. Promotions apply to new purchases only. 

 

Can I return my FINAL SALE purchase?

We understand that final sale purchases can be frustrating. However, please know that pricing on final sale items are below cost and discounting this low is highly unusual. Because of this, we need to be strict about not accepting any returns on product marked as final sale. We hope you can understand our position.

 

When will I get my refund? Once your return is scanned in as delivered by USPS to our warehouse, your refund is issued. This is a new automated process, in order for you to get your refund quicker. We will notify you by email once your return has been processed and your refund has been issued. Please allow up to 4 business days for the return to appear on your statement. If you have any questions about your return please contact us at returns@beachriot.com.

 

Can I change or cancel my order?
We will do our best to accommodate your changes, but we cannot cancel any orders. Please contact us immediately for assistance.

 

How do I take care of my bikini?
It is best to treat swimwear like lingerie, which are maintained best if hand washed with a drop of mild soap in cold water. Lay flat to dry. Never wash your swimwear in the washer. Avoid getting oils and lotions as it can be destructive to your swimsuits. Due to the amount of chemicals in pools and jacuzzis, please wash your swimwear immediately after use.